About Our Services

Services and Outsourcing
As business goals change, so do IT requirements. By outsourcing key communications and IT requirements our clients benefit from focusing on their core business functions, shifting the technology burden to the experts, thereby enhancing their ability to integrate IT advances in the most cost-effective method while keeping expensive manpower investment in-house to a bare minimum.

Advantages of outsourcing:

  • · To do the work a company doesn't have the time to do.
  • · To do the work a company lacks the skills to do.
  • · To allow your company to concentrate on its core business functions.
  • · To reduce operating expenses.
  • · To reduce capital expenditures.
  • · To avoid unnecessary benefit costs.
  • · To reduce IT training costs.
  • · To cutout recruitment costs.

For larger firms, IT staff may be over-burdened or lack the skill set for their IT initiatives. Finding the right person with the right skill set is not easy. Outsourcing segments of your IT can be the answer.

For smaller companies, a staff member is all too frequently forced into double-duty as the token ‘computer and telephone person'. Not only does this reduce the individual's effectiveness in their primary position, but also IT suffers from the lack of skill and commitment. Hiring full-time IT staff may not be a financially viable solution in the early stages of a developing and dynamic company: outsourcing provides the answer.

Our Services
IT Management
The key to professional expertise in network management is not just understanding how the equipment fits together, but understanding the all-important connection between the user and the equipment. We bring the technology to your people so that they can improve productivity, save time, and increase profitability.

We deal with a variety of systems on a daily basis. This experience allows us to solve issues efficiently but more importantly, to employ proper planning to avoid many of the pitfalls in the first place. Our knowledge and high level of service combined with our exceptional value separates us from the competition.

Network Management Services:

  • · Develop and implement an IT infrastructure that builds on your existing investments, while embracing future growth, flexibility and innovation
  • · Advise and manage strategic IT solutions to meet specific business goals
  • · Provide network designs to maximize your IT expenditures
  • · IT purchasing: hardware, software & services
  • · Coordinate and implement office and network rollouts
  • · Design and implement disaster recovery plans
  • · Coordinate IT training
  • · IT staffing and management
  • · Design and implementation support procedures

Systems Support
Troubleshooting can account for as much as 90% of a network administrator's job. Network reliability is crucial to the success of any business. If systems are down, productivity is lost; money is lost.

Network administrators are tasked with cutting these losses, reducing operating costs through technology. Zecontech network engineers have the trouble-shooting skills you require; responding quickly to keep your network running smoothly. We not only put out the fires, we're always looking for ways to predict and reduce downtime. Our goal is providing the resilient network you need through proactive maintenance.

Zecontech offers flexible, comprehensive and affordable support and maintenance solutions. We provide cost effective alternatives to expensive new hires, supplementing your existing staff or provide complete IT coverage.

  • · Data Protection & Disaster Recovery
  • · Email / remote access / internet connectivity
  • · Purchasing
  • · PC & Server service packs, patches and fixes
  • · Network configuration
  • · Server & workstation rollouts
  • · PC and network upgrades
  • · Application service packs, upgrades, fixes, etc.
  • · PC & Network optimization
  • · Virus protection and maintenance
  • · Disaster recovery and backup (link to backup plans)
  • · Network performance measures
  • · Software analysis, review and rollout
  • · Proactive maintenance measures - define, implement and monitor the network
  • · Reactive maintenance - trouble-shoot IT issues on an ad-hoc basis

Wireless Network
Today's business environment depends on employees, customers and partners having continuous access to internal and external network resources and e-commerce applications. Zecontech recognizes that wireless LAN and WAN technologies represent a key component of this environment. However, this productivity increase comes with a price: A new avenue for exposure to malicious hacking, worms, and viruses. The risk is further exacerbated by the ease with which wireless networks can be deployed. The result can be instant access from the outside to previously secure internal networks.

Zecontech 's wireless planning and implementation helps clients plan and build a secure wireless network environment. The approach includes definition of business requirements, development of implementation plans, and deployment of a solution that strikes the correct balance between business needs and security controls.

Network Design & Implementation
Network implementations often promise the world, but don't deliver the results. Reliability, scalability and efficiency are thrown out the window as you waste your resources ‘putting out fires' instead of building your enterprise. This reactive mode of IT management all too often sets the tone for IT departments because a comprehensive methodology was not put in place from the beginning. The results are bad for those attempting to manage systems as well as the people trying to use them.

We have extensive experience with both the small office and large-scale networks, from systems architecture design, implementation and support to troubleshooting, from short to long-term maintenance. We assist in evaluating your current IT environment, identifying future needs and current problems, and then executing plans to help achieve clearly defined set of business objectives.

  • · LAN
  • · WAN
  • · VLANs
  • · Wireless Networks
  • · VPN
  • · Active Directory Design
  • · Switch & Router configurations
  • · VOIP networks

We help to identify, coordinate, manage, and implement the full cycle of network implementations. Zecontech works with clients to design and enable systems tailored to specific needs. We design the hardware and communications infrastructure, select related components, and choose appropriate vendors. We can further plan implementation processes, design and project-manage installation of the infrastructure, configure software, provide customized training and support the systems in the short or long term.

Project Management
From setting out objectives to compiling the close-down report, from choosing priorities to selecting the right team, Zecontech can manage your IT initiatives to deliver the results you need, on time and on budget.

We collaborate at any level and with any parties: existing staff, project teams, 3rd party vendors, and staff at all levels.

Zecontech, first and foremost, looks after the well being of our clients. We are vendor neutral, providing only what's best for our customers, not what provides the best commission.

Zecontech project managers are experienced in a wide range of IT areas.

  • · Office & network rollouts
  • · Small to large scale PC rollouts
  • · Network upgrades
  • · Performance & security analysis
  • · Intranet / extranet / web initiatives
  • · Ad-hoc IT initiatives

Network Security
Zecontech provides a comprehensive set of security services that can be customized to target all of your organization's possible entry points -- the Internet, internal networks, applications, remote access, and wireless implementations. Based on your technical assets and various threat factors, we help you determine the optimal security requirements and tailor a security program in a vender neutral environment.

Vulnerability Scanning
Our ‘Vulnerability Scanning' service employs a combination of tools that contain checks for common vulnerabilities to perform scans of your network. We tailor our security tests by level of threat, internal and external tests, and of course, your budget.

Vulnerability Testing
This service adds targeted testing and verification to our ‘Vulnerability Scanning'. Our team reviews your scan results to develop and perform specific tests for obscure and emerging vulnerabilities, which may have escaped detection via common surveys. This combination ensures an optimal blend of speed and accuracy with quality results.

Penetration Testing
Our ‘Penetration Testing' expands upon ‘Vulnerability Testing' by providing the most in-depth view of the vulnerabilities in your networks and systems through the use of more advanced techniques and tools. We map your network to identify the areas most likely to be vulnerable. We then use various attack tools to attempt to penetrate your systems. With Penetration Testing, you can subject your networks and systems to the same types of activities that a malicious attacker would execute.

Telecommunications Infrastructure
At Zecontech, our communications portfolio of telecommunications products has been selected from specialist manufacturers worldwide. This enables us to offer the best digital telephony solutions available to suit the varying needs of our customers. Our communications expertise ensures that our customers continue to receive professional consultancy on every aspect affecting the supply, installation and maintenance of their systems.