Businesses are increasingly dependent upon Information Technology systems to maximize employee productivity, automate mission-critical business tasks, and improve communications between employees and customers. When these systems are efficiently built and managed based on the needs of the business, they become powerful business enablers. Zecontech IT Management Services provides customers with industry expertise, ensuring they have the right systems and support infrastructure to meet the needs of their businesses.

IT Management Services provides customers with a comprehensive solution for strategic planning, help desk support, and procurement services. We can help:

	Design configuration management solution that maximizes the strategic value of your IT resources
	Design on-site or remote help desk and problem management support that meet your specific needs
	Build a procurement strategies that harnesses our strategic relationships with some of the industry’s most respected hardware and software providers
	Plan change management process that preserves business continuity while enabling major application and technology refreshes year after year
	Improving customer service with easy-to-use help desk contact capabilities, integrated request processes, and self-servicing capabilities through the use of knowledgebase.
	Reducing total cost of ownership through hardware and software standardization, refreshed hardware, and sophisticated asset management

Our IT Management Services includes:

Configuration Management Strategic Technology Planning Standards Management Image Management

Acquisition Management Vendor Management

First Level Support Incident/Request Tracking and Documentation Dispatch to On-Site Services

Desktop Support Hardware Support and Maintenance

Anti-Virus/Anti-spyware Management OS Patch Management Hardware and Software Inventory